Chargeback Services
We assist clients in navigating the complex chargeback process for unauthorized or unauthorized or disputed transactions made via credit cards, debit cards, and payment platforms.
How We Help
- Assessment of chargeback eligibility under Visa/Mastercard guidelines
- Preparation of compelling dispute documentation
- Representation throughout the dispute resolution process
- Navigation of international consumer protection regulations
- Maximizing outcome potential through proper procedure
Platforms Covered
Credit and debit card transactions, PayPal disputes, CashApp chargebacks, Amazon transaction disputes, and other payment platform disputes.
We offer free initial consultations with no obligation. Fees for ongoing investigation and consulting are set out in your engagement letter. There are no upfront fees for the initial consultation.
Timelines vary depending on the complexity of your case, the type of matter, and the jurisdictions involved. Most cases require a minimum of 7 days, though more complex international cases may take several weeks or months. We provide realistic timeframes during your initial consultation and keep you updated throughout the process.
Success rates depend on several factors: how quickly you act after the incident, the type of transaction, whether funds have been moved or laundered, and the cooperation of financial institutions involved. During your free consultation, we'll provide an honest assessment of your specific case and outcome potential - we never make guarantees we can't keep.
Bring any documentation related to your case: transaction receipts, communications with the other party, account details, bank statements, screenshots, emails, or contracts. The more information you can provide, the stronger your case. Don't worry if you don't have everything - we'll guide you through what's needed.
Yes. We frequently collaborate with law enforcement agencies, regulatory bodies, and financial institutions across 70+ countries. Our investigation reports are prepared to professional standards suitable for legal proceedings, and we can coordinate directly with authorities when appropriate to support criminal investigations and prosecution efforts.
Absolutely. We are registered with the Information Commissioner's Office under the Data Protection Act 2018. All client information is handled with strict confidentiality and only shared with relevant parties (banks, authorities) when necessary for your case and with your informed consent.
FCS